Privacy Policy

Hebaje Privacy Policy — Your Data Is Completely Safe With Us

At Hebaje, your personal data privacy is our top priority. This Privacy Policy clearly sets out what information we collect, why we collect it, how we keep it secure, and what rights you have. Please read it carefully before using the platform.

Summary
Last Updated January 2026
Encryption SSL 256-bit
Selling Data Strictly Prohibited
Language Bangla / English
GDPR Compliant Yes

How We Protect Your Privacy

The Core Pillars of Hebaje's Privacy Protection at a Glance

SSL Encryption Protection

Every connection you make on the Hebaje platform is protected with 256-bit SSL encryption. Your payment details, passwords, and personal data are never accessible to any third party under any circumstances.

Data Retention Policy

Your personal data is only retained for as long as necessary. Once an account is closed, all data is deleted within the designated timeframe unless retention is legally required.

You're in Control

At Hebaje, you can view, correct, or request deletion of your personal data at any time. You remain in full control of your information.

Selling Data Is Strictly Prohibited

Hebaje never sells your personal information to advertisers or any third parties. Your data is used solely to improve our services and to meet legal obligations.

Cookie Transparency

We are fully transparent about the types of cookies we use. All cookies except essential ones are within your control.

GDPR Compliant

Hebaje complies with international data protection standards. We safeguard your privacy in accordance with GDPR and applicable local data protection laws.

Last Updated: January 2026
Bengali Version

Important: By using the Hebaje platform, you fully agree to this Privacy Policy. If you disagree with any part of it, please stop using the platform and let our support team know.

1

What Information We Collect

To ensure a safe and smooth experience on the Hebaje platform, certain personal information is collected. This happens in two main ways — information you provide directly, and information collected automatically while you use the platform.

Information You Provide Directly:

  • Name, date of birth, and gender
  • Email Address & Mobile Number
  • Bank or mobile banking account details (for payment purposes)
  • National ID (NID) or passport number (for KYC verification)
  • Address and postal code
  • Information and communication history provided via support chat

Automatically Collected Data:

  • IP Address & Device Information
  • Browser type and operating system
  • Browsing history and session duration on the platform
  • Gaming activity, betting history, and transaction records
  • Information Collected via Cookies and Similar Tracking Technologies

Hebaje only collects information that is genuinely necessary. If you are ever asked for unnecessary personal data, that falls outside our policy — please report it to us.

2

How We Use Your Information

Hebaje uses collected data solely for the purposes listed below. Your information will never be used for any other purpose without your consent.

Purpose Description Legal Basis
Account Management Registration, login, and profile updates Contractual requirements
KYC Verification Identity verification and age validation Legal Obligation
Payment Processing Processing deposits and withdrawals Contractual requirements
Fraud Prevention Suspicious Activity Detection Legitimate Interest
Customer Support Complaints & Issue Resolution Contractual requirements
Service Improvement Improving the platform experience Legitimate Interest

Hebaje never sells your data to third-party advertisers. Your consent is always obtained before any promotional communications are sent, and you can withdraw it at any time.

3

Data Sharing and Disclosure

Hebaje does not share your information with any third party except in the following limited circumstances:

  • Payment Processor: Authorized payment gateways including bKash, Nagad, and Rocket — for transaction processing only.
  • Legal Authorities: Where required by court order, investigation, or legal obligation.
  • KYC Service Provider: Authorized third parties for identity verification.
  • Technology Partners: Service providers that support platform operations, all bound by strict confidentiality agreements.
  • Fraud Prevention: To regulatory authorities for the prevention of money laundering or illegal activities.

All third parties with whom data is shared are required to comply with Hebaje's privacy standards. They are not permitted to use your data for any other purpose of their own.

4

Cookie Policy

Hebaje uses cookies to make your browsing experience smoother and more personalised. Cookies are small data files stored in your browser.

Types of Cookies We Use:

  • Essential Cookies: Required for login sessions and security. The platform cannot function properly without these.
  • Functional Cookies: Remembers your preferences, language, and settings.
  • Analytics Cookies: To understand which parts of the platform are used most — without identifying you personally.
  • Marketing Cookies: To show relevant promotions, but only with your consent.

You can block or delete cookies at any time through your browser settings. Note that disabling essential cookies may limit certain features of the platform.

5

Data Security Measures

Hebaje uses industry-leading technology to keep your data secure. Our security infrastructure operates across the following layers:

  • Transit Encryption: All data transmitted between your browser and our servers is encrypted using TLS 1.3.
  • Storage Encryption: Sensitive data stored in our database is encrypted using AES-256.
  • Two-Factor Authentication (2FA): An additional layer of security for account access.
  • Firewall and IDS: Unauthorised access detection and prevention systems.
  • Regular Security Audits: Periodic audits conducted by independent third-party experts.
  • Staff Training: Every member of the Hebaje team receives regular training on data protection.

In the event of a data breach, Hebaje is required to notify affected users within 72 hours. We always handle such matters with full transparency.

6

Your Privacy Rights

As a Hebaje user, you have the following rights, which you can exercise at any time:

  • Right of Access: The right to view what information we hold about you.
  • Right to Rectification: The right to correct inaccurate or outdated information.
  • Right to Erasure: The right to request deletion of your data under certain circumstances.
  • Right to Restrict Processing: The right to restrict how your data is used for specific purposes.
  • Data Portability: The right to receive your data in a structured, portable format.
  • Right to Object: The right to object to your data being used for marketing or profiling purposes.
  • Withdrawal of Consent: The right to withdraw previously given consent at any time.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 days.

7

Children's Privacy

Hebaje is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

If a parent or guardian believes their minor child has created an account on Hebaje, please contact our support team immediately. We will promptly close the account and delete all associated data.

Age verification is active whenever you access the Hebaje platform. Protecting minors is one of our highest priorities.

8

Third-Party Services

The Hebaje platform integrates certain third-party services that enhance its functionality. These service providers operate under their own privacy policies.

  • Payment Gateway: bKash, Nagad, Rocket — for processing transactions. They maintain their own security standards.
  • Game Provider: Third-party game developers' software — may store gameplay data.
  • Analytics Services: Tools used to understand platform statistics, processing only non-personal data.
  • Live Chat Support: The chat platform used for customer support — conversation history may be stored.

Hebaje only works with third parties that comply with international data protection standards and have signed our privacy agreement. We still recommend reviewing the privacy policy of any relevant service provider yourself.

9

Data Retention Period

How long Hebaje retains your data depends on the type of information and the purpose it was collected for. We do not store any data beyond what is necessary.

  • Active Account Data: For as long as the account remains active.
  • Transaction Records: Up to 7 years as required by legal obligation.
  • KYC Documents: Up to 5 years after account closure.
  • Support Chat History: 2 years after last contact.
  • Marketing Data: Immediately upon withdrawal of consent.
  • Cookie Data: Between 30 days and 1 year depending on the cookie type.

Once the retention period expires, your data is automatically deleted or anonymized so that you can no longer be identified.

10

Privacy Policy Updates

Hebaje reserves the right to update this Privacy Policy at any time. Changes may be driven by new legal requirements, technological updates, or improvements to our services.

For significant changes, we will notify you in advance via email or an in-platform notification. For minor updates, the revision date at the top of this page will be updated accordingly.

Continued use of Hebaje after any changes have been made will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

11

Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch. Hebaje's dedicated privacy team will handle your matter with the attention it deserves.

  • Live Chat: The chat button in the bottom-right corner of the platform — available 24/7.
  • Email: [email protected]
  • Response Time: Usually within 24 hours, and no longer than 30 days.

If your issue remains unresolved after contacting us, you have the right to lodge a complaint with an independent data protection authority. Hebaje is committed to transparency and accountability at all times.

Secure Gaming Experience

Your Data Is Safe — Play with Peace of Mind

Your privacy is fully protected at Hebaje. Register today and join Bangladesh's most trusted gaming platform.

SSL Secured
No Data Selling
GDPR Compliant
বাংলা