Hebaje Terms and Conditions — Read Before Using the Platform

Hebaje (hereinafter referred to as the "Platform") is an online gaming and betting service provider operating under an international gaming license. These Terms and Conditions constitute a legally binding agreement between Hebaje and the user.

These Terms and Conditions are available in both English and Bengali. In the event of any discrepancy, the English version shall prevail. Hebaje reserves the right to update these terms at any time, and any changes will be announced on the Platform.

These Terms and Conditions take effect from the date of the user's registration. By accessing, browsing, registering on, or using any service on the Hebaje Platform, the user automatically confirms their acceptance of these terms.

The following requirements must be met to open an account with Hebaje:

• You must be at least 18 years old at the time of registration.
• Each individual may only open one account. Opening multiple accounts is strictly prohibited.
• All information provided during registration must be accurate, complete, and up to date.
• Keeping your account password confidential is entirely your responsibility.
• Accounts may not be shared with or transferred to another person.
• KYC verification must be completed after the account is activated.

Hebaje reserves the right to reject any registration application without providing a reason. Accounts created using false or incomplete information will be terminated immediately, and any balance held may be forfeited.

A national ID (NID), passport, or birth certificate may be required for KYC verification. KYC must be completed before any withdrawal can be processed.

Deposits on Hebaje can be made via bKash, Nagad, Rocket, and bank transfer. All deposits are processed in Bangladesh Taka (BDT).

• The minimum deposit amount is BDT 500.
• Deposits are typically credited to your account within 2 to 5 minutes.
• There are no hidden charges on deposits.
• Making deposits using a third-party account or another person's payment method is prohibited.
• If a suspicious transaction is identified, Hebaje reserves the right to place the balance on hold until the investigation is complete.

The following conditions must be met in order to withdraw winnings from Hebaje:

• KYC verification must be completed.
• The minimum withdrawal amount is BDT 500.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Transactions via bKash and Nagad are typically processed within 5–30 minutes.
• Bank transfers may take 1 to 2 business days to process.
• Bonus funds cannot be withdrawn directly; wagering requirements must be completed first.
• If money laundering or fraud is suspected, Hebaje reserves the right to place a hold on any withdrawal pending investigation.

For unusual or suspicious withdrawal requests, Hebaje may require additional documentation. Failure to submit the required documents in a timely manner may result in the withdrawal being cancelled.

Hebaje offers welcome bonuses, cashback, free bets, and special promotional offers from time to time. The following terms apply to the use of these bonuses:

• Every bonus comes with specific wagering requirements that must be met before the bonus can be withdrawn.
• The welcome bonus applies to first-time deposits only.
• Bonuses cannot be used in combination with other bonuses unless explicitly stated otherwise.
• Bonus abuse — such as using multiple accounts to claim bonuses — is strictly prohibited.
• Bonus offers are valid for a limited time only; any unused bonus will expire once the deadline passes.
• Hebaje reserves the right to cancel or modify any bonus at any time without providing a reason.

The following rules apply when participating in Sports Betting, casino games, fish games, and other gaming activities on Hebaje:

• All game outcomes are determined by a certified RNG (Random Number Generator).
• For Sports Betting, only bets placed before a match kicks off will be considered valid.
• If a match or event is cancelled, the stake for the related bet will be refunded.
• If a technical error affects the outcome of any game, Hebaje reserves the right to void that round.
• If there is a clear error in odds or payouts, Hebaje reserves the right to void the affected bet.
• Participating in match fixing or any form of sports manipulation is strictly prohibited.

Every game in the Hebaje game lobby displays its RTP (Return to Player) information. Users can review the specific rules and RTP of any game before playing.

The following activities are strictly prohibited on the Hebaje Platform:

• Creating or operating multiple accounts.
• Registering with a false identity or using someone else's identity.
• Bonus abuse or bonus arbitrage activities.
• Placing bets using software, bots, or any automated system.
• Exploiting platform vulnerabilities or bugs.
• Harassing, intimidating, or defrauding other users.
• Money laundering or any other illegal financial activity.
• Assisting minors in opening or accessing an account.

Involvement in any of the above activities will result in immediate account termination, forfeiture of all balances, and legal action where necessary.

Hebaje reserves the right to suspend or permanently close any account under the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Failure to complete KYC verification or submission of fraudulent documents.
• Suspicious or unusual transaction patterns.
• If an account has been inactive for an extended period (more than 12 months).
• At the user's own request.

Users may request account closure at any time. Any verified balance remaining at the time of closure can be withdrawn, unless the account is closed due to a breach of terms, in which case the balance may be forfeited.

Hebaje believes gaming is a form of entertainment, not a solution to financial problems. That is why we place the highest importance on responsible gaming.

• Users can set their own daily, weekly, and monthly deposit limits.
• Session time limits can be set at any time.
• Cooling-off periods and long-term self-exclusion options are available.
• Parental control tools are available to help keep under-18s away from gaming.
• If you are experiencing gaming-related problems, our support team is here to help.

Gaming addiction is a serious issue. If you feel that gaming is harming you or your family, please contact our support team immediately or visit Responsible Gaming Visit the page.

These Terms and Conditions are governed by international gaming law. Hebaje operates as a legitimately licensed operator and all activities are overseen by an international gaming regulator.

For any dispute or complaint, please contact Hebaje customer support first. If the matter cannot be resolved through support, independent arbitration is available. Hebaje is committed to resolving all disputes fairly and transparently.

Hebaje reserves the right to modify, amend, or remove any part of these Terms and Conditions at any time. A notice will be published on the Platform before any changes take effect.

Continued use of the Platform after any changes are made will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed of the latest Terms and Conditions.

If you have any questions or need clarification regarding these Terms and Conditions, please contact our support team. Our support team is available 7 days a week, 24 hours a day.

• Live Chat: Click the chat button at the bottom-right corner of the platform.
• Email: [email protected]
• Support hours: 24/7, every day of the week.

We are always committed to being transparent and honest with our users. Do not hesitate to reach out to us whenever you need assistance.